Account Manager, Franchise Global Delivery Partnerships

Account Manager, Franchise Global Delivery Partnerships Department: Sales & Account Management Team: Account Management Location: Toronto, Canada Type: Full-Time ### About the Role The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald’s, Subway & Yum! Brands. Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. It’s not about pushing a product — it’s about building long-term partnerships in a fast-changing environment. As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest QSR brands globally. You’ll need to make smart decisions with imperfect information — and own them. If you’re resilient, resourceful, and energized by the messy reality of doing big things — this is where you’ll grow. ### What You’ll Do - Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups - Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber - Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings - Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change - Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale - Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals - Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships - Lead recurring business reviews to highlight progress, address remaining opportunities, and ensur