Senior Software Engineer - Test

<p>Here is the fully refined Job Description. I have reorganized your content into the four clear headings, synthesizing the "Impact" section to match the strategic, high-bar tone we established for your engineering roles.</p><p><strong>About the Role</strong></p><p>At Freshworks, quality isn’t a checkpoint—it’s part of our engineering DNA. As a Senior Software Engineer in Test, you’ll be the technical owner of automation strategy and test architecture for products used by thousands every day. You’ll work at the intersection of code, tooling, performance, and product confidence—ensuring we ship fast without breaking things.</p><p>If you think like a developer, test like a user, and automate like an architect—this role is built for you.</p><p><strong>The Impact You Will Create</strong></p><ul><li><p><strong>Architecting for Reliability:</strong> You will design and build scalable, reusable automation frameworks for UI, API, and microservices from scratch, ensuring enterprise-grade stability for products at scale.</p></li><li><p><strong>Accelerating Engineering Velocity:</strong> By implementing rigorous quality gates and championing "shift-left" testing practices, you will empower the development team to ship code faster and with complete confidence.</p></li><li><p><strong>Driving System Performance:</strong> You will look beyond basic functional testing to implement comprehensive performance, cross-browser, and non-functional testing initiatives that directly improve the end-user experience.</p></li><li><p><strong>Elevating Code Quality:</strong> Through thorough test code reviews, deep debugging, and root cause analysis in distributed systems, you will continuously improve test coverage and overall developer confidence.</p></li></ul><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p><strong>End-to-End Ownership:</strong> Own and evolve the entire testing lifecycle—including strategy, tools, coverage, and maximizing automation ROI.</p></li><li><p><strong>Framework Development:</strong> Build, maintain, and scale automation frameworks for UI, API, and microservices.</p></li><li><p><strong>DevOps Integration:</strong> Partner closely with Dev and DevOps teams to seamlessly integrate automation suites into CI/CD pipelines.</p></li><li><p><strong>Quality Advocacy:</strong> Drive continuous improvement in test stability while actively performing comprehensive manual testing when required by the release process.</p></li><li><p><strong>Technical Collaboration:</strong> Act as a strong collaborator and communicator, clearly articulating thought processes, problem-solving approaches, and defect analysis to cross-functional teams.</p></li></ul> <p><strong>Qualifications &amp; Skills</strong></p><p><strong>Core Engineering &amp; Experience</strong></p><ul><li><p><strong>4–6 years</strong> of hands-on experience in QA automation and engineering.</p></li><li><p>Degree in Computer Science, Engineering, or a related technical field.</p></li><li><p><strong>Problem-Solving &amp; DSA:</strong> Ability to solve foundational algorithmic problems with optimized time/space complexity, utilizing the right data structures, and applying Object-Oriented Programming (OOP) for highly extensible automation code.</p></li></ul><p><strong>Automation &amp; Tooling Stack</strong></p><ul><li><p><strong>UI &amp; API Automation:</strong> Deep expertise in Selenium (Webdrivers, XPath, CSS Selectors), Postman, and API testing methodologies.</p></li><li><p><strong>Performance Testing:</strong> Hands-on experience with tools like JMeter (or similar) to validate non-functional requirements.</p></li><li><p><strong>CI/CD &amp; Architecture:</strong> Experience in test strategy planning, automation architecture, and embedding tests within CI/CD pipelines.</p></li></ul><p><strong>Testing Methodologies &amp; Mindset</strong></p><ul><li><p><strong>End-to-End STLC:</strong> Deep understanding of the Software Testing Life Cycle, Test Management, Test Coverage, an ... (truncated, view full listing at source)