General Manager, Uber Retail, Japan

Uber
Tokyo, JapanPosted 6 March 2026

Tech Stack

Job Description

General Manager, Uber Retail, Japan Department: Operations Team: Local Operations Location: Tokyo, Japan Type: Full-Time **About the Team** Retail is a primary growth bet for Uber, bringing the on-demand delivery of almost, almost anything to consumers around the world. The Uber Retail team is a ‘startup within Uber’, standing up Uber’s Delivery business for everything outside restaurants (e.g. grocery, convenience, alcohol, pharma, pet, beauty, etc.), while leveraging the scale of our existing Uber Japan businesses (Restaurants and Mobility) and Uber’s global platform and technology. **About the Role** As the GM for Uber Retail in Japan, you’ll lead the overall business – including setting the country strategy, running day-to-day operations and owning the full P&L. This GM isn't just managing an existing business, but transforming how Japan shops and moving the market from traditional models to on-demand retail. The Uber Retail business in Japan has been operating for 5+ years, and already partners with many of Japan’s leading Retailers (either directly on the Uber Eats app and/or providing last-mile fulfillment for their first party channels through Uber Direct). Due to an internal move of the previous GM, this role has recently opened up, and we’re looking for an experienced, passionate and innovative leader to drive the next chapter of growth. **What You’ll Do** - **Strategy & Vision:** Set and own the Japan Retail vision and strategy by translating global priorities into a locally relevant strategy across short-, mid-, and long-term horizons, informed by deep market, customer and competitive insights. - **Innovate for Japan:** Identity step-change growth opportunities for Japan - everything from new business models to new ways to engage consumers. While Uber is a global company, it’s critical that we have innovative leaders in markets like Japan where local nuance is key. - **P&L Ownership:** Own the full-country P&L for Japan Retail, driving sustainable revenue growth and EBITDA performance through disciplined financial planning and investment prioritization. - **People &
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