Telephone Clinician

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview: Lyra Southern Africa are recruiting a Telephone Clinician fluent in English and proficient in any African Language spoken in South Africa to assist with National Support Centre Department. Reporting to the NSC Team Leader, you will play a key role in supporting the company’s period of growth and change and be a role model for the expected behaviours and attitudes.  The role is hybrid to be based in South Africa. Hours: This is a full time permanent position working five (5) day a week role (Saturday to Wednesday). Shifts: The successful individual must be willing and able to work Shift Hours as required by the role i.e. Morning, Afternoon and Evening.