Operations Lead, Financial Business Group APAC

Operations Lead, Financial Business Group APAC Department: Operations Team: Operations Location: Tokyo, Japan Type: Full-Time **About the Role** This is a high visibility and impact strategy and business operations role to shape and grow Uber’s financial services business with strong initiatives mapped to Uber’s Global Commerce strategy in the Asia Pacific region. You will be reporting directly to the Head of Financial Business Group, APAC. **The Impact You'll Have** - You will own the end-to-end development and lifecycle management of new spender financial products across APAC, with full accountability from initial concept through post-launch optimization. - This includes building robust business cases informed by market and financial analysis; leading discovery through in-depth stakeholder interviews, partner discussions, and voice-of-customer research to identify unmet user needs; and developing detailed cost models, forecasts, and investment plans to ensure sustainable unit economics. - You will drive the end-to-end sourcing process with our respective cross-functional teams, including RFI/RFP development, partner evaluation, commercial negotiations, and governance approvals, while working closely with legal, risk, compliance, and regional teams to meet local regulatory requirements. - In parallel, you will define and execute go-to-market and marketing strategies, establish feedback loops to measure adoption, engagement, and satisfaction, and lead post-launch governance to monitor performance, manage partners, mitigate risk, and continuously iterate on product features and customer experience. The portfolio of products includes co-branded credit cards, pay-later solutions, and digital wallet offerings tailored to diverse APAC markets. **The Experience You'll Bring** - 7+ years experience within banking, e-commerce and/or consulting in strategy or operations with deep knowledge in issuing and cards preferred. - You're a self-starter and take initiative to seize opportunities: The FBG team is evolving every day and requires highly motivated individuals that thrive in a fast-paced e