Audio Visual Systems Engineer
ServiceNowAddison, TexasPosted 7 March 2026
Job Description
<p><strong>The Role:</strong></p><p>We are looking for a visionary Audio Visual Systems Engineer to design, deploy, and continuously evolve the AV technology ecosystem across our flagship Innovation and Briefing Centers. This is not a break-fix role — it is a strategic engineering position at the intersection of immersive technology, executive experience design, and enterprise program delivery.</p><p>You will serve as the primary technical authority for next-generation AV environments that host C-suite briefings, product showcases, ideation sessions, and partner engagements. You will translate business intent into world-class spatial experiences, lead complex multi-vendor deployments, and build trusted relationships with stakeholders across Facilities, IT, Marketing, Executive Communications, and senior leadership.</p><p>This role demands rare depth: the hands-on technical precision of a systems integrator combined with the executive presence, program management rigor, and strategic thinking of a senior technology leader.</p><p><strong>Core Responsibilities:</strong></p><ul><li><strong>Program Management & Project Delivery</strong><ul><li>Lead full project lifecycle for AV deployments from discovery through go-live: scope, schedule, budget, vendor management, installation oversight, testing, and post-launch support</li><li>Manage concurrent projects across multiple sites, coordinating with construction, facilities, IT infrastructure, and executive stakeholders with competing priorities and tight timelines</li><li>Develop and enforce quality assurance standards, acceptance testing protocols, and commissioning checklists for all AV installations</li><li>Build and manage relationships with AV integrators, manufacturers, and specialty vendors — defining SOWs, reviewing submittals, and holding partners to performance standards</li><li>Create and maintain project tracking artifacts: risk registers, dependency maps, RACI matrices, and executive status dashboards</li><li>Deliver post-project retrospectives and institutional knowledge documentation to enable continuous improvement</li></ul></li><li><strong>Stakeholder Engagement & Executive Relationship Management</strong><ul><li>Serve as the trusted technology advisor to Executive Briefing Center leadership, Corporate Communications, C-suite Admins, and senior visiting delegations</li><li>Translate complex technical capabilities into compelling narratives for non-technical executives — framing AV investments in terms of business outcomes, brand differentiation, and audience experience</li><li>Partner with Marketing, Brand, and Creative teams to deliver AV environments that amplify storytelling and reinforce company identity</li><li>Conduct discovery sessions with event producers, executive assistants, and program owners to anticipate and exceed experience expectations for high-stakes briefings</li><li>Act as on-site technical lead and escalation point for executive events, ensuring flawless execution under pressure with white-glove support</li><li>Proactively identify opportunities to elevate the briefing center experience and present well-structured proposals with business case rationale to leadership</li></ul></li><li><strong>AV Systems Architecture & Engineering</strong><ul><li>Work with the architects on the end-to-end AV solutions for briefing suites, innovation labs, boardrooms, and multi-purpose event spaces — including video walls, large-format LED, immersive displays, spatial audio, and hybrid conferencing systems</li><li>Own the technical design lifecycle from needs analysis and schematics through commissioning, tuning, and handoff — ensuring systems meet enterprise reliability, scalability, and security standards</li><li>Work with the teams to define reference architectures and technology standards for AV infrastructure across all Innovation and Briefing Center environments</li><li>Spearhead evaluation, pilot, and integration of emerging technologies including A ... (truncated, view full listing at source)
Apply Now
Direct link to company career page
More jobs at ServiceNow
See all →More Express jobs
See all →Senior Analyst, Finance (Services & Spares)
Assembly · US > Arizona > Phoenix
Operational Exam Business Support Associate
Sofi · UT - Cottonwood Heights; FL - Jacksonville
Head of Marketing and Demand Generation
Metriport · San Francisco
Senior Principal Product Manager - AI Agents, Strategy Collection
Atlassian · Remote