Accounts Receivable Specialist

<div class="content-intro"><p><strong data-stringify-type="bold">About Carrot:</strong></p> <p><a href="https://c212.net/c/link/?t=0l=eno=4420559-1h=3535232987u=https%3A%2F%2Fwww.carrotfertility.com%2Fa=Carrot+Fertility">Carrot</a> is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at <a href="http://get-carrot.com">get-carrot.com</a>.</p></div><p><strong>The Role: </strong></p> <p>Carrot Fertility Inc. is seeking a detail-oriented and adaptable Accounts Receivable Specialist to join our growing Accounting team. This role is responsible for managing subscription billing operations, maintaining customer account accuracy, and supporting collections efforts to optimize cash flow. The Accounts Receivable Specialist will oversee the end-to-end billing lifecycle — including reviewing contracts to ensure alignment with billing records, updating customer information, generating invoices, and responding to billing-related inquiries from both customers and internal stakeholders. This role requires someone who is organized, self-sufficient, and comfortable working in an evolving environment where processes are continuously improving. The ideal candidate is proactive, solutions-oriented, and excited to help build scalable AR processes as the company grows.</p> <p> </p> <p><strong>The Team: </strong></p> <p>Carrot’s Accounting team is a strong, dedicated group with a focus on continuous improvement. We are looking for a candidate to expand the Accounts Receivable function and support Carrot’s growth.</p> <p> </p> <p><strong>Minimum Qualifications</strong>: </p> <ul> <li> <p>3-5 years of Accounts Receivable, billing, or related accounting experience</p> </li> <li> <p>Familiarity with accounting system NetSuite</p> </li> <li> <p>Experience with Salesforce to review customer records and support billing accuracy</p> </li> <li> <p>Strong organizational skills and exceptional attention to detail</p> </li> <li> <p>Self-starter with the ability to work independently in a remote environment</p> </li> <li> <p>Strong written and verbal communication skills</p> </li> <li> <p>Ability to manage multiple priorities and consistently meet deadlines</p> </li> <li> <p>Adaptable and comfortable in a fast-changing environment</p> </li> <li> <p>Strong proficiency in Microsoft Excel, including data analysis, reconciliations, and managing large datasets (pivot tables, lookups, and basic formulas) </p> </li> <li> <p>High level of professionalism and discretion with confidential information</p> </li> </ul> <p> </p> <p><strong>Preferred Qualifications</strong>:</p> <ul> <li> <p>BS in Accounting, Finance, or related field</p> </li> <li> <p>Experience with subscription billing models</p> </li> <li> <p>Experience with YayPay, Zendesk, Jira, or similar cloud-based systems</p> </li> <li> <p>Proficiency in Google Workspace (Docs, Sheets, etc.)</p> </li> <li> <p>Experience collaborating cross-functionally in a high-growth environment</p> </li> </ul> <p> </p> <p><strong>Compensation: </strong></p> <p>Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, sh ... (truncated, view full listing at source)