Field Operations Training Manager

<div class="content-intro"><p><span style="font-size: 12pt;">May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.</span><br><br><span style="font-size: 12pt;">Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.</span></p></div><p><span style="font-size: 12pt;"><strong>Job Summary</strong></span></p> <p><span style="font-size: 12pt;">We are seeking a dynamic and safety-focused Field Training Manager to lead a team of advanced autonomous vehicle operators. In this pivotal role, you will serve as the onsite liaison between training and operations. You will bridge the gap between technical operations and workforce development by owning your team’s performance, the quality of their feedback and the implementation of new training programs to support operational excellence. You will not only manage the daily performance of our highest-level operators, but also support the educational infrastructure that allows them to mentor others and scale our operations safely.</span></p> <p><span style="font-size: 12pt;">As a direct report to the Senior Manager, Field Operations Training, you will play a key role in defining training standards, managing our learning content, and fostering a culture of continuous improvement and psychological safety. </span></p> <h1><span style="font-size: 12pt;"><strong>Essential Responsibilities</strong></span></h1> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage, coach, and support a team of Advanced Autonomous Vehicle Operators, ensuring they adhere to the highest standards of safety and professionalism.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support onsite operations management personnel to ensure operators are maximizing autonomous capabilities while maintaining strict safety protocols.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Review and audit operator reports regarding vehicle behavior, software errors, and disengagements to ensure feedback is clear, effective, and actionable for engineering teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Foster a diverse and inclusive team environment, resolving conflicts and championing career development for direct reports.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Learn to apply Adult Learning Principles to support the design, implementation, and updating of training programs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help maintain a library of training reference materials, Standard Operating Procedures (SOPs), and job aids that are accessible and up-to-date.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mentor Advanced Operators on how to effectively train and develop peers, establishing a scalable peer-mentorship program.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with the Senior Training Manager to evolve the scope of the training program as the technology and fleet size grow.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Who You Are</st ... (truncated, view full listing at source)