Application Administrator Engineer

Application Administrator Engineer Department: Engineering Team: Engineering Location: San Francisco, United States Type: Full-Time **About the Role** Uber Engineering operates in a high-performance environment driven by scale, reliability, and speed. We’re looking for an **Application Admin Engineer** who thrives at the intersection of IT operations, SaaS administration, automation, and customer impact. This role owns the operational health, configuration, and lifecycle of Uber’s core enterprise applications while acting as the highest escalation point for complex application issues. You will partner closely with Engineering, Security, IT Ops, and Business stakeholders to ensure Uber’s critical collaboration and productivity platforms run securely, efficiently, and at global scale. This is not a traditional service desk role, it’s a **hands-on application ownership role** with real influence over tooling, processes, and user experience across Uber. **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- 01. Act as **primary administrator and technical owner** for enterprise SaaS applications including (but not limited to): Google Workspace, Slack, Figma, Asana, Jira, Confluence, Okta / Identity-integrated applications 02. Manage application configuration, access models, permissions, integrations, and automation. 03. Own application lifecycle management: onboarding, offboarding, renewals, vendor coordination, and feature rollouts. 04. Serve as **Super Admin** with the highest level of access to supported applications. 05. Resolve complex, escalated L3 application issues beyond standard troubleshooting. 06. Lead incident response for enterprise application outages or degradations. 07. Design and implement **automation using Python, Bash, APIs, and SaaS admin tooling** to reduce manual effort and improve reliability. 08. Analyze ticket and usage data to identify trends, systemic issues, and opportunities for optimization. 09. Act as the **bridge between IT Engineering, Service Desk, Security, and Business stakeholders**. 10. Provide actionable feedback to IT