Associate, Strategy and Operations - Merchant Fraud

About the Team The Strategy Operations team is looking for an Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around reducing Merchant fraud, and become a point person for understanding merchant behavior that suggests fraud. You'll investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay. About the Role You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to identify problem areas and implement tailored solutions, while bringing others along in their thinking and creating leverage through their own teams and driving collaboration across the company. Sound like you? Read on… You're excited about this opportunity because you will… Have a chance to define and implement DoorDash’s strategy in Merchant fraud and be responsible for delivering direct business impact to DoorDash Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users Influence and engage across the company – partner with the product, engineering, analytics, and cross-functional teams to establish goals and build strategic programs Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth We're excited about you because you have… 2+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred Experience leading large projects, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and Excel are required Bachelor degree required We expect this position to be filled by 5/6/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here . See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hou ... (truncated, view full listing at source)