Revenue Operations & GTM Technology Manager

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary We’re seeking a Revenue Operations GTM Technology Manager to join our dynamic Revenue Operations Strategy team shaping Harness’ go-to-market strategy and global expansion. Partnering with our GTM Business Systems team, this role acts as the primary subject matter expert of our GTM technology stack, blending technical systems expertise, detailed process optimization, and operational enablement. In this role, your core mission will be to ensure the GTM team is efficient, using modern tooling and properly enabled and aligned with top-level revenue priorities. We’ll lean on your expertise to assess our existing tech stack, provide recommendations, maintain performance and ensure maximum field adoption. This will be a high-visibility role partnering closely with our senior executives and GTM leaders across Sales, Partner, SDR, Enablement and more. Key Responsibilities Requirements Gathering Solution Design: Partner closely with GTM stakeholders (Sales, SDR, Partner) and GTM Business Systems to understand business priorities and translate them into technology requirements User Enablement, Documentation and Support: Develop comprehensive documentation and provide training to GTM teams, drive adoption on top use cases and act as day-to-day support post-rollout AI Technology Transformation Evaluation: Stay current with the rapidly evolving GTM technology market to evaluate and actively recommend emerging AI technologies for potential integration Process Automation Efficiency: Identify opportunities for workflow automation across the tech stack to minimize manual intervention, enhance data integrity, and drive efficiency Data Governance Quality : Enforce data accuracy, maintenance protocols, and compliance standards at the system level across all managed GTM applications About You 4+ years of experience in a high-growth B2B SaaS environment, specifically in Revenue Operations, Sales Systems/IT, Enablement, or Business Systems Analysis, with a strong focus on GTM technology management Proficiency with CRM systems (Salesforce) and a broad range of GTM applications (Outreach, Clari, Impartner, Actively, Chorus, outbound enrichment technology) Strong understanding of system integrations and data workflows (e.g., APIs, middleware, ETL processes) Proven ability to translate high-level business strategy into technical system requirements and scalable architectural solutions Strong communication, documentati ... (truncated, view full listing at source)