Senior Site Reliability Engineer (Forward Deployed)

Senior Site Reliability Engineer (Forward Deployed) We help companies stay secure while moving fast. Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path. Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation. Our Vision Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future. Why Teleport At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company. Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future. We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do. About Us Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and resiliency of critical infrastructure against human factors and/or compromise. We are a fast-growing, well-funded Y-Combinator company. We value our craft, are strong supporters of work/life balance, and embrace a culture of humility, honesty, and transparency. About this job We're looking for a SRE that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. Responsibilities - This job sits at the intersection of product, engineering, and revenue. - You won't just work closely with the engineering team, you will be on the engineering team. - The range of problem solving includes networking, performance, security and integrations with existing systems. - Most of the code you will write will be open source. - Our products are loved by their users, you'll get to meet them regularly. Requirements - Excellent communication skills. - Willing to travel to customer sites. - Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm). - Linux systems engineering experience. - Go or Rust experience. - As we are a startup, you should be comfortable changing the area of focus and working directly with customers. Interview Process - You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements. - You join a Slack channel and submit a coding challenge in (Go/Make/Helm) https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using GitHub. Benefits - Extensive health coverage - Annual expense budget - Rest & recovery policies that maximize leave and your ability to recharge - Investment in your future with retirement savings plans - Equit ... (truncated, view full listing at source)