Expert Technical Product Manager

Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements Improve practice financial performance and take advantage of the benefits of health information technology innovations Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions Get patients all their specialty medications faster and more easily Overview The Expert Product Manager is responsible for owning a defined product domain within Veradigm's Provider portfolio, driving strategy and execution in alignment with the organization's long-term vision. This role requires leading product discovery and delivery across a focused area — such as EHR clinical workflows, practice management, or interoperability — while contributing meaningfully to broader portfolio strategy. You will partner with empowered product teams including engineers, designers, and user researchers to identify customer problems and deliver solutions that create measurable outcomes. As an Expert PM, you are expected to operate with a high degree of independence within your domain, communicate clearly across teams, manage execution risks, and be accountable for outcomes — while leveraging guidance from Principal PMs and product leadership on cross-portfolio decisions. Responsibilities Product Strategy & Planning Contribute to and execute product vision and strategy within your domain, ensuring alignment with business objectives and healthcare regulatory requirements (ONC certification, HIPAA, Cures Act, HTI-1) Define success through measurable business and customer outcomes. Establish and track OKRs that guide your team toward solving real customer problems rather than shipping features Apply strong understanding of clinical workflows (charting, ordering, e-prescribing, scheduling), practice management operations (billing, claims, revenue cycle), and EHR certification requirements to ensure products deliver meaningful value Build business cases grounded in qualitative customer insights and quantitative data to support prioritization and investment decisions Identify and synthesize opportunities from physician pain points, practice administrator needs, market trends, and regulatory changes within your domain Product Discovery & Delivery Lead continuous discovery within your product area to address value, usability, feasibility, and viability risks before committing engineering resources. Conduct structured interviews with physicians, nurses, billers, and practice administrators Partner with Engineering, Design, User Research, Compliance, and Customer Success throughout discovery and delivery in an Agile software development environment Own product roadmap and backlog prioritization for your domain with sound business judgment. Make transparent trade-offs based on patient safety, clinical efficacy, operational efficiency, and business value Drive cross-functional development and product launches from concept to delivery. Manage release strategies including feature flags, phased rollouts, and post-release monitoring Define and track key performance indicators demonstrating product impact. Use analytics tools (Snowflake, Mixpanel, Power BI, Gainsight) to measure adoption, usage, and outcomes. Cross-Functional Communication Translate complex healthcare and technical concepts for diverse audiences. Create clarity for non-technical stakeholders while providing sufficient depth for technical teams Create comprehensive documentation including PR-FAQs, customer problem briefs, user scenarios, user journeys, sequence diagrams, and workflow diag ... (truncated, view full listing at source)