Senior Engineering Manager - Billing

Senior Engineering Manager - Billing Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com. THE OPPORTUNITY Join the team transforming how millions of people access musculoskeletal (MSK) care by building the financial engine that powers our operations. We are seeking a mission-driven Senior Engineering Manager to lead the engineering efforts behind our billing platform. In this role, you will partner closely with Product, Finance, Commercial, and Operations to model contracts, support accurate billing cycles, and apply automation and AI to improve accuracy and efficiency. You will lead a team of 6–10 engineers, establishing high standards for code quality while staying close to the code yourself. WHAT YOU'LL ACCOMPLISH - Build and empower a high-performing team: Manage the engineering team responsible for revenue-related billing systems. You will ensure strong performance through coaching, mentorship, and by fostering a collaborative, inclusive culture that prioritizes technical excellence and team health. - Drive operational excellence: Oversee planning workflows—including backlog grooming, sprint prioritization, and retrospectives—to ensure consistent, high-quality delivery. You will continuously improve system reliability, developer velocity, and code quality. - Bridge engineering and business strategy: Partner with finance, product, operations, and GTM teams to deeply understand revenue workflows. You will deliver systems that support accurate invoicing, compliance, and strategic business decisions, shortening month-end close cycles. - Lead technical innovation: Direct hands-on involvement in data modeling and service design, establishing SLOs for correctness, timeliness, and availability. You will apply automation and AI where it measurably improves reconciliation, anomaly detection, and operator efficiency. WHO YOU ARE - Lead at all levels: You take owner-operator pride in your work. You are hands-on and stay close to the code through design reviews, code reviews, and periodic contributions, while also setting a clear vision for your team. - A "Learn-it-all": You possess a growth mindset and are capable of leveraging AI and automation to solve complex problems. You understand that "how" we build is just as important as "what" we build. - Effective Communicator: You can navigate complex organizational environments, effectively resolving conflicts and managing resource tradeoffs. You build trust with non-technical partners in Finance and Operations to align on shared goals. - Accountable: You act in the company’s best interest, ensuring our security and compliance posture meets the highest standards of healthcare (HIPAA, HITRUST, SOC 2). HINGE HEALTH HYBRID MODEL We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. BASIC QUALIFICATIONS - Bachelor’s Degree (or equivalent) in Computer Science, Engineering, or related technical field - 10+ years of experience in the technology industry, with a focus on SaaS products and large-scale, complex systems - 5+ years of experience managing a team of 6+ engineers - 4+ years of experience building and operating secure, highly available backend systems with modern languages (e.g., Go, Java, TypeScript/Node, Python) - Experience building and operating financia ... (truncated, view full listing at source)