Senior Solutions Engineer, Channel (LATAM)

<div class="content-intro"><div class="ql-block" data-block-id="block-ac776bb3-c45a-49bd-9ccd-6eee2eb78c97">ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence, ClickUp unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we empower over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join ClickUp, one of the fastest-growing SaaS companies on the planet, and help millions of users transform the way they work. We’re not just building software. We’re shaping the future of work. Come join us in building the future—together. 🦄</div> <div class="ql-block" data-block-id="block-ac776bb3-c45a-49bd-9ccd-6eee2eb78c97"> </div></div><h3 class="ql-heading ql-show-draggable-anchor" data-collapse-state="expanded" data-block-id="block-0cefbf8d-539d-43e3-ae49-ef896f654264">About the Role</h3> <div class="ql-block" data-block-id="block-26292260-d8eb-4d08-bba3-37bf7a61bf89">As a <strong>Senior Solutions Engineer, Channel</strong> at ClickUp, you will play a pivotal role in driving technical success for our channel partners and their customers. You’ll partner with sales, customer success, and partner teams to deliver technical presentations, resolve complex issues, and enable partners to deliver best-in-class ClickUp solutions. You’ll also help shape our channel strategy and support expansion in key <strong>LATAM markets.</strong></div> <h3 class="ql-heading" data-collapse-state="expanded" data-block-id="block-37c6faf6-692a-4c10-bcf1-0f62c01bcfd5">Key Responsibilities</h3> <ul> <li>Deliver technical presentations and product demonstrations to channel partners and their customers.</li> <li>Serve as the technical point of contact for direct clients and partners, supporting pre-sales activities, solution design, and proof of concepts.</li> <li>Direct customer engagement is required. Demonstrated experience in direct customer deal involvement, including engaging with clients to understand requirements, present tailored solutions, and drive successful deal outcomes.</li> <li>Strong background in business process mapping, including the ability to analyze, document, and improve complex business processes across diverse environments.</li> <li>Enable and train partners on ClickUp’s platform, new features, and best practices—including AI, integrations, and workflow automation.</li> <li>Designing, implementing, and optimizing AI-driven workflows and agent-based solutions, with a focus on automation and operational efficiency.</li> <li>Build and maintain demo environments and resources tailored for channel use cases.</li> <li>Assist with RFPs, technical documentation, and partner enablement materials.</li> <li>Drive partner certification and ongoing enablement programs.</li> <li>Gather feedback from partners and customers to inform product and process improvements.</li> <li>Stay current on industry trends, competitive landscape, and ClickUp’s evolving product suite.</li> <li>Ability to facilitate seamless handoff to post-sales teams, ensuring continuity and customer satisfaction throughout the engagement lifecycle.</li> </ul> <h3 class="ql-heading" data-collapse-state="expanded" data-block-id="block-db9bd9b1-2edd-4a5f-9dab-1c0faf60ddeb">Channel-Specific ... (truncated, view full listing at source)