Services Lead - MedTech RIM

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join Veeva as we advance our MedTech customers through the adoption of next-generation Regulatory Solutions. As a Services Lead, you are accountable for scoping and delivering successful implementations and for building long-term, trusted relationships with your customers. In meeting these objectives, you will specifically: Ensure customer and employee success Lead your customers and support the delivery teams Drive MedTech best practices to support implementation excellence Foster innovative collateral creation to support successful delivery Partner with global and cross-function teams to provide the best outcomes to your customers This is a remote, US-based with a requirement for Eastern or Central Time with required travel.