Senior Fraud and Financial Crime Lead

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife We’re looking for a Fraud & Financial Crime Lead to join our mission to make money work better for millions of customers. In this pivotal role, you will establish and lead Zopa’s Financial Intelligence Unit (FIU), building a centre of excellence for complex financial crime investigations across our entire product ecosystem — current accounts, loans, savings, credit cards, and car finance. You will play a critical role in protecting our customers and the bank, while enabling sustainable, well-controlled growth. This role can be based in either our London or Manchester office. As Fraud & Financial Crime Lead, you will design and operationalise the FIU, define its mandate and investigative standards, and lead high-impact investigations into complex, organised and emerging financial crime threats. You will work closely with cross-functional stakeholders to strengthen our control environment and ensure we remain ahead of evolving risks in a digital-first banking landscape.