Senior Commercial Counsel

At Freshworks, we build software that helps businesses deliver exceptional customer and employee experiences. As we continue to grow across North America, we're looking for a Senior Commercial Counsel who wants to play a strategic role in how deals get done.  This isn't a role where legal simply reviews contracts at the end of the process. You'll sit at the table with Sales, Channels, Customer Success, Finance, and Operations leaders, helping shape deals, guide risk decisions, and build scalable contracting processes for a fast-growing SaaS business.  You'll join a highly collaborative global legal team, report directly to the VP of Legal, and have the opportunity to influence both deal strategy and how legal supports the business as we scale.  If you're a commercial attorney who enjoys solving complex deal challenges, partnering with the business, and building smarter ways to contract, this role offers real impact.  What You'll Work On Drive Strategic Deals You'll lead the legal side of complex commercial transactions across our North America business.  This includes:  Negotiating enterprise SaaS agreements  Structuring channel, reseller, and marketplace partnerships Supporting strategic, high-value deals  Advising on professional services, vendor, and data protection agreements  You'll help the business close deals while ensuring risk is understood, balanced, and managed.  Be a True Partner to the Business You'll work directly with leaders across Sales, Channels, Customer Success, Sourcing, and Finance to help move deals forward.  This means:  Advising on deal structure and risk tradeoffs  Helping teams navigate non-standard or complex contract terms  Providing clear, practical guidance that enables speed without sacrificing good judgment  Our best legal partners are people the business trusts and brings in early.  Build Scalable Contracting As Freshworks grows, our contracting process needs to grow with us.  You'll help:  Improve templates, playbooks, and negotiation frameworks  Partner with Deal Desk and Operations to streamline deal execution  Identify ways to reduce friction and speed up contracting across North America This role is as much about building systems as it is about closing deals  Collaborate Across a Global Legal Team  You'll work closely with legal colleagues across regions to align on commercial standards and best practices while supporting the needs of our North America business.  Provide Practical Risk Guidance You'll advise on issues across:  Commercial contracting  Intellectual property  Data privacy and security considerations  The focus is always the same: practical legal guidance that helps the business move forward with confidence.  8+ years of experience as a transactional attorney Background in SaaS or technology transactions, either in-house or at a leading law firm  Deep experience negotiating enterprise SaaS agreements and commercial contracts  Familiarity with channel partnerships, vendor agreements, DPAs, and services agreements  Strong ability to translate legal risk into clear business guidance  Comfortable operating in a fast-moving, high-growth environment  Known for being a collaborative, solutions-oriented partner  JD from an accredited U.S. law school and active license (or eligibility) to practice law in California Please note this is a hybrid role with onsite expectations of 3x/ week (Tues - Thurs) from our San Mateo, CA headquarters.  The annual base salary range for this position is $161,000 - $200,000 USD. This role is also eligible for a target bonus. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, ... (truncated, view full listing at source)