Sr Director, Business Operations, EMEA

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team . Position Summary: ultra impact – Make a difference for those who need it most As the EMEA Business Operations Lead, you are responsible for driving operational excellence across the EMEA region, driving excellence in customer engagement, analytics and insight generation, operational and business processes, strategic planning, leadership alignment and governance activities. This role is critical in optimizing regional and cluster-level operations as the organization grows its footprint and prepares to launch several new rare disease assets in the coming 5 years. This role will work extremely closely with the VP Commercial Operations, VP Medical Affairs, VP Market Access Pricing, ED Supply Chain, Director EMEA Finance and Snr Dir and EMEA Head of HR. Work Model: Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite. Responsibilities: 1. Business Reviews and Strategic planning - In close collaboration with Finance and EMEA commercial leadership, design and execute Quarterly Business Reviews and country deep dives, yearly budgeting and LRP and monthly revenue reviews. 2. Governance and Leadership Support to the SVP Region Head – Organize and lead monthly EMEA leadership team (LT) meetings and GM/Functional Forums, including agenda preparation, documentation, and follow-ups. Facilitate and lead these discussions. 3. Field and Launch Excellence Training – Manage field force excellence training hub for the EMEA region - develop and implement training programs to enhance field force effectiveness (medical and commercial field teams). Design and execute strategies to improve the effectiveness and efficiency of field medical commercial teams, focusing on performance metrics, training, and resource allocation and Go To Market model optimization. 4. Business Analytics Management and Insight Generation - Optimize country launch reporting processes, analyzing product launch performance and providing insights to support GMs. Lead Business Analytics Reporting capabilities within the region, coordinating with Global and Regional product and Local country leadership supporting insight generation and decision-making. Further, lead the creation and tracking of cross functional (Commercial, Medical, Market Access) Key Performance Indicators (KPIs) and liaise appropriately with the cross functional team to create an integrated performance picture. 5. Digital initiatives and Data Management- Supervise digital initiatives and data management activities ensuring data integrity, optimi ... (truncated, view full listing at source)