Senior Product Manager

About the team At Zillow Group, our mission is to empower people to unlock life’s next chapter. The Platform Product team enables Zillow product and AI teams to move faster by providing reliable, secure, and scalable platform infrastructure. The MCP Gateway & Registry team operates the control plane for AI tool invocation across Zillow. As AI adoption accelerates, MCP ensures agents can securely discover, authenticate to, and invoke tools in a standardized way. We focus on reliability, governance, lifecycle management, and secure multi-team scalability so AI systems can grow without fragmentation or operational risk. About the role As a Senior Product Manager for MCP Gateway & Registry, you will define how AI agents securely and reliably interact with tools across Zillow. You will own strategy and execution for the Gateway and Registry control plane, establishing authentication standards, operational excellence bars, lifecycle governance, and scalable onboarding patterns. This role is foundational infrastructure. Gateway instability or governance gaps impact multiple AI workflows simultaneously. You will balance reliability hardening with adoption growth, ensuring MCP evolves from a promising integration layer into trusted Tier-0 production infrastructure. Your work will directly shape how AI capabilities are launched, scaled, and governed across the enterprise. You Will Get To Own the MCP Gateway and Registry roadmap end-to-end, defining clear problem statements, success metrics, and operational targets. Establish and uphold the operational excellence bar for the Gateway, including availability, latency, observability, and incident response standards. Define and evolve authentication, authorization, and multi-tenant access patterns to ensure secure, scalable AI tool invocation. Design and operationalize a durable registry governance model, including verification thresholds, lifecycle expectations, versioning standards, and ownership clarity. Partner with AI platform engineering, security, and agent teams to balance flexibility with enforcement and scale MCP as trusted Tier-0 infrastructure. Create paved paths and validation mechanisms that reduce onboarding friction while preventing unmanaged tool sprawl. Drive MCP adoption as the default invocation layer through structured rollouts, enablement, and measurable impact. Use reliability, adoption, and governance metrics to continuously improve platform performance and prioritize hardening versus expansion. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $141,200.00 - $225,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are 5+ years of product management experience, ideally building internal platforms, APIs, gateways, developer infrastructure, or data systems that support multiple teams. Strong technical fluency in distributed systems, service-to-service communication, authentication patterns, APIs, and p ... (truncated, view full listing at source)