Operations Analyst - R&D

Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. Our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding. Who we seek: A highly motivated and detail-oriented RD Operations Analyst to optimize the efficiency and productivity of our Research Development department. You'll play a critical role in supporting RD leadership by providing data-driven insights and managing key operational processes. What you'll do: (Overview of the Role) Performance Tracking and Reporting: Develop and maintain dashboards and reports to track key RD metrics, such as release velocity, bug resolution time, and resource utilization, presenting findings to RD leadership. Process Optimization: Analyze existing RD workflows (e.g., development lifecycle, QA process) to identify bottlenecks, propose improvements, and drive the implementation of more efficient operational processes. Budget and Resource Management Support: Assist the RD leadership team in planning, tracking, and optimizing the RD budget and resource allocation across various projects and teams. Subject Matter Expertise Admin for RD Systems: Serve as the subject matter expert (SME) and Administrator for Products and Engineering system tools (e.g., Jira, GitHub, Aha!), providing governance, optimization, and training to maximize team efficiency. Strategic Reporting Board Preparation: Prepare detailed board materials and presentations summarizing RD performance, progress against KPIs, and strategic initiatives for executive review. Ad-hoc Reporting and Analysis: Handle various ad-hoc reporting requests from RD leadership, Finance, and other stakeholders, ensuring timely and accurate delivery of critical operational data. Tooling and Infrastructure Coordination: Act as a key liaison between RD, IT, and Finance to ensure RD teams have the necessary tools, licenses, and infrastructure to operate effectively. What you'll bring: (Qualifications and Requirements) Years of Experience: 3+ years of experience in an Operations Analyst, or Program Management role within a Software / Technology company . Academic Education: Bachelor's degree in a quantitative ... (truncated, view full listing at source)