Workplace Experience Manager

Workplace Experience Manager ABOUT US Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. ABOUT THE ROLE As Speak continues to grow globally, our San Francisco HQ has become our largest and most active hub. We’re looking for a highly organized, people-centered Workplace Experience Manager to help shape and elevate our in-office experience. This role sits within the People Operations team and plays a critical part in ensuring our office runs smoothly, feels welcoming, and reflects our company culture. You’ll be responsible for everything from office operations and vendor management to new hire experience and events. As our first hire dedicated to this function, you’ll have the opportunity to build foundational systems and processes that scale with us. We’re looking for someone who’s deeply motivated by creating an environment where people feel supported, connected, and excited to come to work. This role is based in San Francisco and requires regular in-office presence (four days per week, up to five when needed). WHAT YOU’LL BE DOING You’ll serve as the primary point of contact for our office. Office Operations & Facilities - Manage daily operations of our San Francisco HQ, ensuring everything runs efficiently for our local employees. - Manage relationships with building management, vendors, and service providers (e.g., catering, cleaning, maintenance, security). - Oversee mail management, including incoming and outgoing deliveries. - Manage seating arrangements, facilities projects, and general office upkeep. - Track and manage office supplies, food & beverage, and equipment inventory. - Develop and implement efficient office processes and systems to optimize workflows. - Ensure compliance with workplace safety, security, and emergency preparedness protocols. Employee Experience - Create a welcoming, inclusive, and productive environment for employees and visitors alike. - Manage front-of-house operations: entry, guest check-ins, and visitor flow. - Act as a cultural ambassador by bringing our values to life through daily operations and moments that foster connection. - Plan and execute local team events, celebrations, swag, and engagement programs that foster connection in SF office and across global hubs. - Play a key support role in planning and logistics for our annual company offsite. - Organize culture-building initiatives that reinforce Speak’s values and ways of working. - Support initiatives that strengthen belonging and cross-team collaboration. Onboarding & Employee Support - Deliver an exceptional onboarding experience for new hires, including Day 1 tour and logistics. - Help coordinate logistics for visitors as needed. - Be the first responder for workplace questions and requests. Budget & Vendor Management - Manage the SF office budget for supplies, food, events, and vendors. - Negotiate and manage vendor contracts to ensure quality and cost-effectiveness. - Continuou ... (truncated, view full listing at source)