Ad & Media Ops Manager (APAC & Japan)

Role Overview   ​​​ Manage regional technical standards and data governance ​​, ensuring that global media campaigns are compliant, tracked accurately, and technically sound.​​​​     ​​ This role requires balancing hands-on platform work with regional stakeholder management across diverse markets.  Key Responsibilities   Regional Platform Management   Maintain admin access and oversight for accounts across ServiceNow’s ad tech stack such as Google Ads, LinkedIn Campaign Manager, The Trade Desk, and Adobe Advertising Cloud  Ensure regional campaigns adhere to global platform governance standards while accommodating local market requirements  ​​​​ Perform regular operational oversight of the technical infrastructure,  ​​ensuring that tracking, pixels, and data flows remain intact across global systems ​​​     ​​  Serve as regional escalation point for platform access, permissions, and technical troubleshooting  Technical Operations   In accordance to aligned procedures and governance with Ad tech team, work with agency to:   implement and QA tracking/measurement setups: pixel deployment, tag management, conversion tracking for campaigns  Verify data integrity between ad platforms and internal systems (CRM, marketing automation)  Ensure compliance with regional data privacy regulations (GDPR and other country-specific requirements) and brand safety standards  Troubleshoot technical issues: tracking breaks, campaign delivery problems, data discrepancies  ​ Agency Partnership    ​​Collaborate with agency's regional hub team on campaign setup, optimization, ​     ​troubleshooting​, and testing of new ​opportunities​  Review agency platform usage for compliance with governance standards and best practices  Provide technical guidance and training to agency team on platform updates and requirements  ​​QA high-risk or complex campaign launches to prevent technical failures​​​  ​​​Support ongoing agency performance evaluation and partnership options​​  Financial & Vendor Operations   Reconcile platform invoices with agency billing, investigating and resolving discrepancies  Monitor regional budget pacing and spend allocation across platforms  Support vendor relationship management: coordinate with platform reps on issues, credits, or partnership opportunities  Maintain documentation of platform spend, credits, and billing adjustments  Cross-Functional Collaboration   Partner with media strategy team to understand campaign requirements and provide technical feasibility guidance  Coordinate with global ad tech team on platform configurations, integrations, and governance updates  Collaborate with analytics team on measurement strategy, data quality, and reporting requirements  Work with regional creative and marketing ops teams to ensure seamless campaign execution  Process & Documentation   Maintain regional documentation: account structures, access protocols, troubleshooting guides  Contribute to global standard operating procedures and platform governance documentation  Identify opportunities to streamline processes and reduce operational friction  Share regional insights and best practices with global ad ops team  Skills & competencies: Required Qualifications   Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years in digital advertising operations, campaign management, or ad tech roles  Strong technical proficiency&#xa ... (truncated, view full listing at source)