Engineer, Identity & Access

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Engineer, Identity Access . About the job Twilio is growing rapidly and seeking an Identity Access Engineer to integrate, build and automate systems. This technical role is critical for securing access across the entire enterprise. You will be instrumental in integrating, automating, and securing the identity lifecycle for all employees and systems. You will champion an "Everything-as-Code" approach, translating security principles like Least Privilege Access (LPA) and Zero Trust into scalable, automated, and auditable engineering solutions that eliminate manual provisioning and reduce security risk. Your primary mission is to proactively mitigate identity-related security risks and ensure stringent access governance across all Twilio resources and environments. Responsibilities In this role, you’ll: Implement IAM Architecture: Integrate and deploy enterprise-level IAM solutions, APIs, and integrations focused on core security principles, including Least Privilege Access (LPA) and Zero Trust . Environments : Work across a diverse technical landscape , rapidly deconstruct new environments whether you’re writing logic in a script or a visual canvas. Bridge the gap between custom code and no code platforms. Prioritize and champion an "Everything-as-Code" mentality for IAM and access management processes, eliminate manual tasks related to access provisioning and deprovisioning by turning it into an automation. Privileged Access Management (PAM): Actively contribute to developing and maintaining the strategy for managing and securing Privileged Accounts ( User and Service Accounts ) , reducing attack surface area, and enhancing monitoring capabilities. Compliance Audit: Lead participation in security audits, risk assessments, and mitigation activities, ensuring all IAM controls meet stringent regulatory and internal compliance standards Innovation Modernization: Dive into new security technologies frequently, championing the implementation of bleeding-edge authentication standards and advanced access control models System Integration Development: Integrate identity platforms with core enterprise applications (e.g., ServiceNow, JIRA) using REST APIs and common identity protocols. Contribute to internal frontend libraries and frameworks to build self-service access interfaces. Operational Support: Participate in a 24x7 on-call rotation to quickly resolve high-severity issues impacting authentication and access for the enterprise. Required: 2+ years of progressive experience in Software Engineering, DevOps, or Security Engineering 1+ year of hands-on experience developing production-grade automation scripts and applications using Node.js , JavaScript, or a similar OOP language Proven experience building and operating robust workflows in an Identity Governance platform (e.g., Okta Identity Governance, SailPoint, or similar) Understand and be able to implement or interact with a REST API Hands-on experience with identity management across major cloud providers (AWS, GCP, or Azure). Demonstrated experience implementing and securing solutions for SSO, ... (truncated, view full listing at source)