Clinical Support Manager, Neurodiversity Center of Excellence

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for a Manager within the Neurodiversity Center of Excellence, managing a team that directly supports our customers and their employees pursuing guidance and support with neuropsychological testing and evaluations (eg. ADHD, Autism Spectrum Disorder, etc.).  The ideal candidate is an experienced clinical operations manager adept at managing day to day operations of a virtual clinic and ensuring the delivery of high quality care. We are looking for a candidate who is a strong communicator, excels in a high paced environment, is able to effectively collaborate with internal and external stakeholders, and can scale processes and teams effectively. The ideal candidate is experienced in: Management of administrative support  teams in a clinical environment, managing a team who directly supports clinicians and patients Directly managing and developing small to medium sized teams  Collaborating effectively with internal and external stakeholders, including clinical specialists and senior leaders  Analyzing data to identify issues, monitor progress/trends, and inform process improvement and decision making