Job Description
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work .
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
The Role:
As a Solutions Marketing Manager at Iterable, you will lead strategic product marketing initiatives that drive significant business impact. You'll own complex solutions portfolios (including verticals, personas, use cases, etc.), mentor junior team members, and serve as a thought leader both internally and externally. This role requires deep market expertise, proven leadership capabilities, and the ability to influence at the executive level while driving cross-functional alignment.
Key Responsibilities:
Strategic Leadership
Own end-to-end product marketing strategy for your specific solution area/industry.
Drive company-wide positioning and messaging initiatives that shape market perception
Lead strategic market analysis and competitive intelligence that influences product roadmap
Partner with executive leadership on market strategy and analyst relations
Advanced Product Marketing Execution
Develop sophisticated go-to-market strategies for complex, multi-stakeholder products
Create comprehensive enablement programs that accelerate sales team performance
Lead major product launches with company-wide visibility and revenue impact
Build and execute thought leadership programs that establish Iterable as category leader
Cross-Functional Leadership
Serve as primary PMM liaison with our integrated campaigns team, sales enablement, and GTM teams.
Lead customer advisory board sessions and executive customer engagements
Drive alignment across marketing, sales, customer success, and product teams
Mentor and develop junior product marketing team members
Market Intelligence Innovation
Conduct sophisticated buyer research and competitive analysis
Identify and develop new market opportunities and solution categories
Lead win/loss analysis programs that drive product and GTM improvements
Build strategic partner and alliance marketing programs
Revenue Impact
Own expansion marketing strategies that drive net revenue retention
Develop account-based marketing approaches for enterprise opportunities
Create pricing and packaging recommendations based on market analysis
Drive customer advocacy programs that generate qualified pipeline
Advanced Responsibilities:
Solutions Marketing Focus
Architect customer solution narratives tailored to verticals and personas
Develop market segmentation strategies that guide GTM focus and investment
Lead integrated campaigns that demonstrate clear pipelin ... (truncated, view full listing at source)