Technology Partner Manager, At Scale- Hospitality

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go-to-market (GTM) strategies that deliver measurable business outcomes. You will act as a strategic operator. Shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution. What You’ll Do Integration Product Growth (Primary KPI) Own integration adoption targets for assigned partners, including activation, usage, and depth. Partner with product teams to improve integration quality and expand functionality. Monitor integration performance, identify blockers, and drive cross-functional resolution. Translate partner technical needs into clear internal product and support workstreams. Go-to-Market Execution Enablement Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption. Drive co-selling motions with partner and internal sales teams. Enable field teams with clear messaging on integration value and customer outcomes. Strategic Planning Partner Management Own quarterly and annual partner plans focused on integration growth and GTM impact. Maintain executive-ready documentation, dashboards, and reporting. Manage partner relationships with a balance of strategic alignment and hands-on execution. What You’ll Bring Qualifications 5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing. Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding. Strategic, execution-oriented mindset with experience influencing without authority. Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar. Background in technical sales, solutions engineering, or partner management. Motivated by shaping product direction, ecosystem strategy, and measurable integration growth. Excels at connecting technical capabilities to business outcomes and GTM execution #LI-CR1 #LI-Hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include partic ... (truncated, view full listing at source)