Engagement Manager - Federal

Engagement Manager - Federal WE ARE AN APPLIED AI LAB BUILDING END-TO-END SOFTWARE AGENTS. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us. ABOUT THE ROLE At Cognition, customers are our highest priority. Engagement Managers (EMs) are customer-facing strategic operators who drive adoption, expansion, and long-term success across our most important accounts. On the federal team, that means helping some of the largest and most consequential organizations in the federal ecosystem adopt and scale Devin and Windsurf. This role should still feel recognizably like an EM role, but it sits closer to the revenue line than a traditional post-sales or program-management job. It is mission success, but mission success here is inseparable from account growth, usage expansion, and successful execution on federal contracts. You will be responsible for growing strategic accounts, building trusted relationships, identifying high-value use cases, and turning early wins into durable usage expansion. In practice, this is a selling role. The difference is that the sale is often driven through technical credibility, custom demos, training, account strategy, and relentless follow-through rather than top-of-funnel prospecting. 90% of your time will be spent with a small number of very large accounts. These will often be system integrators, OEMs, and other major federal contractors, though direct federal accounts will also be in scope. You will build champions, help them succeed internally, run technical and executive demos, support pilots and enablement, drive joint go-to-market motions where relevant, and then make sure those motions succeed. Over time, you will help expand usage across more teams, more workflows, and larger contracts. We do not let important federal customers or partners fail because they could not operationalize our product well enough. You will thrive in this role if you have strong federal instincts, like working with customers, can build trust quickly, and can become technically credible fast. The ideal candidate has software-engineering experience. That said, you do not need to have been formally a software engineer if you have hands-on experience with software engineering concepts, codebases, and developer workflows, and can talk about them credibly with technical users. You also do not need to have been an account executive. You do need to be comfortable owning external relationships, driving toward revenue outcomes, and being accountable for whether an account grows. IN THIS ROLE, YOU WILL: - Own and grow a small number of strategic federal accounts, with a focus on account expansion, usage growth, training, and durable customer adoption - Build deep relationships with champions, executives, technical leaders, and end users across complex organizations - Run high-quality M1 and M2-style demos yourself, tailoring the story to the customer's workflows, constraints, and priorities - Identify promising use cases for Devin and Windsurf and help customers translate early interest into real deployment and sustained usage - Drive horizontal expansion across large, quasi-independent teams within companies by turning one team win into many team wins over time - Support pilots, trainings, enablement sessions, and ... (truncated, view full listing at source)