Inbound Sales Development Representative
RetoolSalt Lake City, Utah, United StatesPosted 11 September 2025
Job Description
<div class="content-intro"><p><strong>ABOUT RETOOL</strong></p>
<p>Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.&nbsp;</p>
<p>At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.&nbsp;</p>
<p>Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!&nbsp;</p></div><p><strong>WHY WE’RE LOOKING FOR YOU</strong></p>
<p>At Retool, the inbound SDR team is a critical part of our go-to-market team and the first touch point for many of our future Retool customers.&nbsp; You will be responsible for engaging and qualifying inbound leads, providing an excellent customer experience, and a seamless handoff to the Retool sales or support teams.&nbsp;&nbsp;</p>
<p>This is more than just a starting point in SaaS, it’s a high-impact role that builds deep product knowledge, broadens your awareness and understanding of software development, develops and refines discovery skills, and supports Retools growth!&nbsp;&nbsp;</p>
<p>Retool has grown tremendously over the past few years and we are eager to continue expanding the team to meet our 2025 sales goals.</p>
<p>our 2025 sales goals.&nbsp;&nbsp;</p>
<p><strong>HOW YOU'LL MAKE AN IMPACT:</strong></p>
<ul>
<li><strong>Create Pipeline:</strong> You will be responsible for articulating the Retool value proposition and generating a qualified meetings from inbound trial sign-ups, demo requests, and product signups that contribute to pipeline and revenue</li>
<li><strong>Qualify Prospects</strong>: You will be following up with inbound leads and reaching out to other prospects from those same accounts that may not yet be familiar with Retool. You will follow the Retool playbook to lead high-level discovery calls to understand our prospects challenges and goals, identify additional areas where Retool can create value, and determine fit for the Retool before introducing to a Retool AE</li>
<li><strong>Become a Product Expert</strong>: Clearly communicate the Retool value proposition uniquely to each customer and how Retool may benefit them.&nbsp; <em>Many of our prospective customers have specific business projects they use Retool for, so you’ll need to become familiar with Retool, be comfortable learning about business use cases, and proactively seek help from the Retool leadership team when required.</em></li>
<li><strong>Own Your Outreach</strong>: Develop strategies that improve the experience of our prospects and the inbound SDR process</li>
<li><strong>Collaborate &amp; Share Best Practices</ ... (truncated, view full listing at source)
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