Account Executive, SMB

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO Drive a full sales cycle from prospecting to closing within the SMB sector. Collaborate with Marketing, Product, and Technical teams to foster brand-consumer connections. Contribute to a diverse, growth-minded team with a commitment to empathetic communication and ownership. Core Objectives Achieve quarterly net new revenue targets Consistently generate robust pipeline in support of these targets Develop commercial relationships in order to increase Braze utilization and value Effectively communicate customer feedback to the Braze product team. Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing Develop excellent Product knowledge Work with Success Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage WHO YOU ARE You ideally have at least 1 year of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener. You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value. You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts. You know how to help buyers navigate sizeable SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people. Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments. Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required). WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medic ... (truncated, view full listing at source)