Analytical Products Lead, EMEA BizOps

Analytical Products Lead, EMEA BizOps Department: Operations Team: Operations Location: Amsterdam, Netherlands Type: Full-Time **About the Role** **The EMEA BizOps team is responsible for building and continuously improving an advanced ecosystem of business data, tools, experiments, models, processes & controls**, and using this ecosystem to identify, execute and deliver new, scalable opportunities to drive biz value and growth, typically in partnership with other EMEA teams. This ecosystem empowers every Mobility Operations staff member to understand the ground truth of our business quickly, and drives increasing maturity of our operations month-by-month, year-by-year. The Analytical Products Lead is responsible for enabling all EMEA Operations staff to get access to the data and analytics they need to make decisions, within minutes. The role also drives continuously increasing maturity of how we measure and interpret data, and how we visualise and analyse it. To achieve this, the Analytical Products Lead drives an EMEA AP roadmap, aligned to global BizOps and yet meeting the needs of regional stakeholders (from senior leaders to junior analysts…). They will capture requirements for new data, new metrics, new visualisations, new tools, new functionality, automations, visualisations, diagnostics, alerting, etc. Whatever needs to exist to enable Ops teams to operate is the concern of this role. The role is also responsible for facing off to our Amplify centre of excellence, and reviewing / prioritising the work that is requested of the CoE by Ops stakeholders. In doing so, the Analytical Products Lead ensures that we are allocating scarce, technical resources to the most important and/or urgent activities. They also ensure that everything that we build maps to the roadmap, and helps to evolve and further our capability, rather than duplicating, contradicting or even introducing complexity and risk. Through these efforts, the Analytical Products Lead drives increasing maturity across EMEA Operations, enabling teams and leaders to spend less time looking at the past and more time anticipa