Job Description
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is looking for a highly motivated Sales Operations Analyst to support our rapidly growing Go-to-Market (GTM) organization and play a critical role in supporting the streamlining of our revenue initiatives and processes. This role frequently collaborates with other members of the Revenue Operations (RevOps) Systems, Analytics, and Enablements teams.
The Sales Operations Analyst will work closely with our Sales, Customer Success, Marketing, and Alliances teams to drive efficiencies and provide day-to-day support. The ideal candidate is passionate about learning and understanding the technology and business needs driving our revenue organization and has the unwavering desire to simplify everything in order to drive success. Through a sense of curiosity and a desire to continuously learn and grow, they strive to adapt, excel, and deliver impact across the revenue org.
This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team
and requires working hours aligned with North American business hours (9:30:00 PM 5:30:00 AM IST).
What You’ll Do:
Learn Fivetran’s tech stack, reporting tools, revenue teams, and supporting processes
Monitor, optimize, and ensure data integrity in our core platform, Salesforce, as well as other revenue business systems
Own and action Salesforce Cases and existing RevOps processes to support the day-to-day needs of the RevOps and GTM teams
Document existing processes and suggest improvements to optimize and scale with the growing business
Identify problems, brainstorm solutions, and resolve issues quickly for our Revenue Organization, enlisting the help of team members as needed
Partner with cross-functional teams including Sales, Customer Success, Marketing, and Alliances to help exceed revenue goals
Skills We’re Looking For
2+ years of years of experience with Salesforce and its ecosystem, preferably in SaaS/Tech environment
You have an appetite for tackling new challenges and solving problems
You are curious, resourceful, and quick to learn - you take pride in the quality of your work
You possess the ability to excel in complex, fast-paced environments, which require teamwork and the willingness to “roll up your sleeves” to help the team succeed
You have a proven track record of adapting quickly, learning by doing, and working independently
You have the ability to work cross-collaboratively
You are extremely organized, detail oriented, and data driven
Bonus Skills
Experience using or administering different business systems and integration (e.g., Outreach, Chorus, DB, ZoomInfo, LeanData, etc.)
Proficiency with Microsoft Excel to assess, manipulate, and analyze data
#LI-MM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance *
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
* May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
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