People Operations Coordinator

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a People Operations Coordinator to join our team! As a People Operations Coordinator on our People Systems and Operations team, you are responsible for delivering high-quality, scalable HR operations across the full employee lifecycle for our global workforce. This role owns day-to-day lifecycle transactions in our HRIS, provides front-line HR support to employees and managers, and helps maintain the operational stability of key processes like onboarding, offboarding, and employee data changes. Reporting to our Director of People Systems and Operations, you'll partner closely with People Partners, People Managers, Finance, Payroll, IT, and other cross-functional stakeholders to ensure our operations are accurate, compliant, and delivered with empathy. Who will love this job A lifecycle owner - you enjoy managing details end-to-end, from onboarding through offboarding, and take pride in running smooth, accurate, and compliant HR processes. A trusted problem-solver - you're the person others go to for clear answers; you interpret policies, resolve issues quickly, and know when to escalate complex cases. A data steward - you care deeply about data integrity, love working in HR systems, and understand how accurate data underpins compliance and decision-making. A service-minded collaborator - you're energized by helping employees, partnering with cross-functional teams, and creating inclusive, seamless experiences for everyone you support. What you’ll do Own employee lifecycle operations - Process all personnel transactions (new hires, promotions, transfers, and terminations) and ensure accurate, timely HRIS data entry and record-keeping Coordinate onboarding and offboarding logistics - Support the scheduling, documentation, and systems steps that help new hires start strong and departing employees transition smoothly Serve as front-line HR support - Act as the primary contact for HR inquiries from current employees, new hires, past employees, and external vendors on core policies like PTO, benefits, and basic HR procedures Manage external HR requests - Handle employment verifications and other external information requests, ensuring accuracy, confidentiality, and timely responses Escalate complex issues - Triage and route more complex or sensitive cases to the appropriate People team members or functional specialists to ensure they are resolved effectively Support cyclical HR programs - Help execute key annual and cyclical activities such as the Annual Performance Review process, organizational surveys, Benefits Open Enrollment, and mandated training programs Maintain HRIS data integrity and reporting - Uphold high standards for data quality, run basic reports, and support adherence to HR controls and compliance requirements Contribute to process improvements projects - Participate in People Operations and broader HR process improvement initiatives and departmental projects that enhance scalability and employee experience Additional projects and responsibilities as business needs require You should have 1+ years of HR operations experience managing the full employee lifecycle, including hands-on processing of personnel changes and providing first-level employee support and policy guidance Multi-state (or multi-region) HR experience, with demonstrated ability to maintain compliance and high data integrity and strong knowledge of core HR principles Proficiency with HRIS/HCM platforms (Workday, preferr ... (truncated, view full listing at source)