Training & Membership Administrator Officer
Ceridian HCM HoldingRemotePosted 17 March 2026
Job Description
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Training & Membership Administrator Officer
Req #23553
Sydney NSW, Australia•
Melbourne VIC, Australia•
Brisbane QLD, Australia
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Job Description
Posted Monday, March 16, 2026 at 9:00 PM | Expires Sunday, May 17, 2026 at 8:59 PM
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.
About the opportunity
We are seeking a Training & Membership Administration Officer to support our members.
This role is the first point of contact for members and plays an important part in ensuring training and membership processes run smoothly, while providing a positive and professional member experience.
What you'll get to do
Assisting members to book and manage training and events
Responding to member enquiries via phone and email
Maintaining accurate membership records in the CRM/membership system
Supporting new member applications and onboarding
Assisting with membership renewals
Processing renewals and invoices, including basic accounts administration
Liaising with trainers and internal teams to coordinate training logistics
Providing friendly, professional support to members to encourage ongoing engagement
Skills and experience we value
Strong customer service and administration experience
Comfortable working with databases/CRM systems and Microsoft Office
High attention to detail and good organisational skills
Previous experience in a membership organisation or association is desirable
Basic accounts or invoicing experience
At Dayforce, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all ages, genders, sexual orientations, cultural backgrounds, abilities, and experiences. If you require support or accessibility accommodations during the recruitment process, please let us know, and we will ensure your needs are met.
All data collected from this question will only be accessible by the DE&I team. No one from recruitment can view this data
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Job Details
Job Family
Non Exempt Clerical
Job Function
Administrative
Pay Type
Salary
Employment Indicator
N/A
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