Senior Engineering Manager - Membership

Senior Engineering Manager - Membership Department: Engineering Team: Backend Location: San Francisco, United States Type: Full-Time **About the Role** Uber One is Uber’s powerhouse growth engine, commanding a global footprint of **45M+ members across 40 countries**. At the heart of this success is the Membership Growth team—the architects of our member-first ecosystem. We are responsible for the end-to-end lifecycle of our most valuable users, driving sustained growth by engineering high-velocity solutions for acquisition, retention, and intelligent incentive optimization. As a Senior Engineering Manager, you will lead a high-stakes organization of 20+ engineers and one reporting Engineering Manager. This role sits at the critical intersection of Product Engineering and Machine Learning. You will move the needle on global growth by building the next generation of Personalized Upsell and Retention Engines—moving from static rules to dynamic, model-driven experiences that deliver value to users at the exact moment of intent. **What You Will Do** - **Organization Leadership:** Lead and scale a multidisciplinary organization of 20+ engineers (Backend, Mobile, MLE and Web) and one reporting Engineering Manager. - **Personalization & Upsell Strategy:** Architect systems that leverage real-time intent signals and propensity models to deliver personalized upsells across Uber and UberEats, ensuring we maximize conversion without cannibalizing organic growth. - **Drive "Big Bets":** Formulate and execute the strategy for high-impact growth initiatives, such as global incentive targeting, multi-armed bandit experimentation frameworks, and intelligent churn prevention. - **MLE & Product Synergy:** Lead a team of Machine Learning Engineers (MLEs) to translate business objectives into algorithmic formulations, bridging the gap between complex ML models and seamless user-facing product features. - **Vision & Roadmap:** Partner with Product, Data Science, and Ops to define a compelling vision for growth that balances high-velocity experimentation with long-term platform stability. - **Hiring & Talent Develo