Employee Relations Specialist (Remote)

About Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions . At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is looking for an Employee Relations Specialist to own the company’s formal employee relations processes and help ensure a fair, consistent, and legally compliant employee experience as we scale. This role will serve as the specialized partner for high-risk and procedurally complex people matters, including workplace investigations, disciplinary actions, performance improvement plans, accommodations, and attendance intervention for non-exempt employees. The Employee Relations Specialist will work closely with People Business Partners, who remain the primary strategic partner and day-to-day point of contact for managers. In contrast, the Employee Relations Specialist will step in as the subject matter expert and process owner when issues escalate into formal ER work. This role is ideal for someone who thrives in fast-moving environments, can operate calmly through ambiguity and sensitive situations, and brings both strong generalist instincts and deep experience with formal employee relations processes. This is a fully remote position reporting to the Manager, People Business Partners. What You’ll Do Own formal employee relations matters from intake through resolution, including documentation, risk assessment, process execution, and case closure Lead and execute workplace investigations related to harassment, discrimination, retaliation, misconduct, and other significant policy concerns Draft, issue, and track formal disciplinary actions, including written warnings, ... (truncated, view full listing at source)