Director - Accounting
FreshworksChennai,Posted 20 March 2026
Tech Stack
Job Description
We are seeking a highly experienced Director – Global Payroll, Accounts Payable & T&E Operations to lead and scale our global payment and expense operations from India, supporting a US-listed, SOX-compliant multinational environment . This role will have direct responsibility for global Payroll, Accounts Payable, and T&E teams , with end-to-end ownership of operations, controls, systems, and continuous improvement. The position requires deep operational expertise, strong people leadership, and the ability to partner closely with global stakeholders across Finance, HR, IT, and the business. The ideal candidate brings 20+ years of experience , with significant exposure to global payroll operations , complex multi-country environments, and strong leadership in SOX, internal controls, and audit readiness. 
Key Responsibilities
Global Operations Ownership
Lead Global Payroll Operations across regions including India, US, Europe, Australia, and Singapore , working with vendors such as CloudPay, ADP, Allsec , and other regional providers.
  Own Global Accounts Payable and Global T&E operations , ensuring accurate, timely, and compliant processing.
  Manage teams directly responsible for Payroll, AP, and T&E operations.
  Establish and continuously refine best-practice operational processes that balance compliance, efficiency, scalability, and experience for employees, vendors, and business teams.
 
SOX, Internal Controls & Compliance
Design, implement, and maintain robust SOX-compliant internal controls across Payroll, AP, and T&E.
  Apply a control-by-design mindset , embedding controls within systems and workflows.
  Own and maintain high-quality SOX documentation , including:
  Process narratives
  Risk & Control Matrices (RCMs)
  Control descriptions
  Evidence standards and audit artifacts
 
Proactively identify control gaps and drive remediation and enhancement initiatives.
  Continuously evolve controls in line with system changes, business growth, and regulatory expectations.
  Serve as a key partner to Internal Audit, External Audit, and SOX teams , ensuring strong audit outcomes.
 
Process Excellence, Standardization & Automation
Drive global standardization and optimization of Payroll, AP, and T&E processes.
  Lead automation and transformation initiatives to improve:
  Accuracy and compliance
  Cycle times
  Scalability
  Employee and vendor experience
 
Partner with Finance Systems and IT teams on system implementations, integrations, enhancements, and upgrades.
  Ensure effective use and continuous improvement of systems including NetSuite, Zip, Navan, Workday , and payroll platforms.
 
Cross-Functional & Stakeholder Partnership
Partner closely with FP&A, GL, SOX, Treasury, HR, Rewards, Equity, Legal, IT, and business teams globally.
  Act as a trusted advisor to senior finance leadership and US-based stakeholders.
  Provide insights on operational risks, controls, and improvement opportunities.
 
People Leadership & Talent Development
Lead, mentor, and develop high-performing Payroll, AP, and T&E teams.
  Build strong succession pipelines and leadership depth.
  Foster a culture of ownership, accountability, continuous improvement, and collaboration.
  Retain and develop existing strong talent while scaling for future growth.
 
Systems & Tools
ERP: NetSuite
 
Payroll Platforms: CloudPay, ADP, Allsec, and other regional payroll vendors
 
Expense & AP Tools: Navan, Zip
 
HR Systems: Workday
  Strong experience working with integrated finance and HR systems
 
 
20+ years of experience in Global Payroll, Accounts Payable, and/or T&E operations.
  Strong experience operating from India while supporting global stakeholders.
  ... (truncated, view full listing at source)
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