Healthcare Scheduler

We are seeking a Scheduler to work in a high-performance office environment, maintaining a positive attitude and efficiently multitasking. Schedule: • Tuesday, Wednesday, Friday: 3:00 PM - 12:00 AM • Saturday and Sunday: 7:00 AM - 4:00 PM (EST) • Monday and Thursday off Location: In-person in Lima, Peru Responsibilities: • Answer phone calls professionally, politely, and promptly. • Regularly communicate with associates and clients to assess service quality. • Serve as a liaison between caregivers and the Office Manager. • Receive referrals and address concerns related to company services. • Support sales, marketing, and public relations efforts as needed. • Represent the vision, mission, and core values of Right at Home. • Schedule and coordinate daily activities of caregivers. • Handle payroll tasks: verify timesheets, update phone system records, and perform data entry. • Maintain accurate documentation in ClearCare, ensuring complete and updated files for all caregivers. • Perform on-call coordination duties as required. • Demonstrate ability to multitask in a high-performance environment. • Interview, evaluate, and test candidates, ensuring a positive experience. • Support recruitment, hiring, orientation, training, disciplinary actions, etc. • Perform general office and administrative tasks. • Carry out other duties assigned by the Operations Manager. Requirements: • High school diploma or equivalent, with at least 2 years of administrative or business experience. • CRM/EMR experience. • Basic office, computer, and organizational skills. • Excellent interpersonal and telephone skills. • Knowledge of common medical terminology. • Ability to read, write, and communicate in English as required by the role. #SolvoGlobal #LI-PROMOTED #LI-Onsite