Vendor Performance Manager, North America

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit is looking for a passionate and motivated individual to lead the growth of our SMB segment in North America. This role will allow you to work closely with our outsourced vendors as well as act as the voice of the customer for our internal teams and cross-functional partners. This role will have a unique opportunity to help shape our go to market approach and will focus on managing & growing the North American market supported by our team in Utah, driving the end to end sales team, from lead generation to activation to account management.</p> <p>The role will be based in Utah, working onsite with our vendor partner. </p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Fully own revenue growth and quota attainment for the SMB segment in assigned markets </li> <li>Devise strategies that ensure the vendor delivers on growth across acquisitions and existing books of business</li> <li>Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items and ensuring the vendor is driving to completion</li> <li>Drive optimizations of workflows/processes at our vendor sites, while maintaining high customer satisfaction</li> <li>Work closely with vendor and internal teams, to ensure all communication, training, and updates are delivered in a timely and accurate manner</li> <li>Support & mentor our vendor teams to successfully achieve quarterly revenue targets</li> <li>Work closely with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs and sales initiatives</li> <li>Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, Apollo, Linkedin Sales Navigator</li> <li>Build & execute scaled sales strategy initiatives for high-value SMBs</li> <li>Shape Reddit’s Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders</li> <li>Drive results through data analysis, goal-setting, planning, & project management</li> <li>Develop strategies to identify, pitch, and activate High-value SMBs, drive advertiser activations, measure success, and retain & grow advertisers on the Reddit ads platform</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>5+ years of experience in sales, client services, or operations</li> <li>2+ years of sales vendor management or sales leadership experience< ... (truncated, view full listing at source)