Global Head of Revenue Operations

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Role Overview The Global Head of Revenue Operations is responsible for building and scaling the operating system that drives predictable revenue growth. This leader sits at the center of Ping’s Go-To-Market engine and plays a critical role in connecting the operational functions that support the CRO organization. The role works across Sales Operations, Marketing Operations, Partner and Alliance Operations, Systems, Analytics, Revenue Strategy, and Sales Enablement to ensure alignment, efficiency, and performance across the entire GTM lifecycle, including both direct and partner-led revenue motions. Reporting to the Chief Revenue Officer, the Global Head of Revenue Operations serves as a strategic partner to the CRO and GTM leadership team, translating company objectives into data-driven execution, scalable processes, and clear performance visibility across the global revenue organization. This role is both strategic and operational, defining long-term GTM strategy while ensuring operational rigor and execution excellence in the near term. Key Responsibilities Revenue GTM Planning Partner with the CRO and GTM leadership team to drive strategy, revenue planning, and performance management. Lead multi-year and annual revenue planning, translating strategy into clear investment priorities, coverage models, and growth plans Drive market segmentation, ICP definition, and account prioritization to focus the organization on highest-value opportunities Define and evolve coverage models (direct, partner, specialist) to optimize growth and efficiency Establish forecasting, pipeline frameworks, and performance insights that reflect GTM strategy health and improve predictability Partner cross-functionally with Finance, Marketing, and Partner leadership to ensure pipeline strategy, demand generation, and revenue targets align to strategic growth priorities GTM Strategy Process Excellence Translate GTM strategy into a cohesive, scalable execution model across the full revenue lifecycle. Align Sales, Marketing, Customer Experience, and Partner organizations around a unified GTM strategy and shared revenue objectives Operationalize GTM strategy into clear motions, plays, and workflows across the lead-to-revenue lifecycle Design and evolve end-to-end GTM motions (new logo, expansion, partner-led) to improve conversion and growth efficiency Identify and remove friction points that create gaps between strategy and execution across the GTM process Drive scalable, global processes that reinforce strategic priorities while enabling regional and segment-specific adaptation Systems Infrastructure Ensure the GTM systems ecosystem supports scalable revenue execution. Help shape and evolve the GTM technology stack, including CRM, CPQ, AI first platforms, marketing automation, forecasti ... (truncated, view full listing at source)