External Resource & Vendor Operations Manager

Vendor Operations Manager Position Overview The Vendor Operations Manager centralizes and elevates how Precision AQ’s marketing agencies source, contract, onboard, and manage third-party freelancers, production vendors, and software/tools. Additionally, this role optimizes cost, mitigates compliance risk, and supports data governance by ensuring system accuracy for key resource management technologies (ERP, workflow, contract management, etc.). Additional opportunities exist for project-based work supporting broader operational initiatives across AQ’s marketing agencies. Key Responsibilities Contractor Management Manage end-to-end contractor lifecycle: outreach, onboarding, contracts, tracking, offboarding. Draft engagement letters; secure approvals; prepare ICAs/FoOs; manage legal review and redlines. Distribute executed contracts; coordinate W-9, ACH, and vendor setup in CloudSuite/PSA. Maintain contractor systems; ensure IT provisioning and access (ERP, Workfront). Track hours, monitor compliance, and resolve system issues in partnership with the Enterprise Systems team. Vendor Software Support Support vendor and software utilization; maintain contract dates, license costs, and user lists. Support the business in drafting and routing MSAs for new vendors; manage renewals and payment arrangements. Govern tools tracker to prevent duplicate sign-ups and collaborate with IT where needed and identify areas of overlap; publish catalog for internal visibility. Identify opportunities for multi-service line enterprise contracts; negotiate contracts as needed Partner with IT for security and compliance while retaining business-specific configurations. System Administration Support Review timesheets and assist with adjustments; validate ERP data Maintain PSA admin access and Contract Management System licenses to support workflows for freelancers, vendors, and client-specific requests Coordinate with Finance and Legal for approvals and reporting needs Set up vendors and freelancers in Workfront; onboard and offboard users Manage exceptions reports, update user groups, and create new brands as needed to support 3 rd party contractors. Ad Hoc Support Perform periodic audits (e.g., W-9 compliance, vendor documentation). Support special projects across agency operations Facilitate end-of-month and monthly timecard/invoice reminders for Contractors and other vendors Assist with cross-functional requests from Operations, Finance, and IT as needed. Qualifications Bachelor’s degree in Business, Communications, Marketing, finance or related field; 3-5 years of related experience, especially managing freelancers, vendors, and software in an agency agencies or life sciences setting. Proven experience with contract administration and related tools (Icertis or similar), project/resource management experience and related tools (Workfront, PSA), and DAM workflows. Strong negotiation, stakeholder/project management, and process design skills; high attention to detail and ability to manage fluctuating workloads. Preferred Experience Demonstrated experience managing projects, supporting procurement workflows, or contributing to system implementation and optimization Vendor/freelancer sourcing management; contract negotiation; compliance (usage rights/NDAs). ERP, Workflow and/or Contract Management system administration; tools/license governance; including SOP creation enforcement. Reporting analytics on external spend, utilization, and performance; continuous improvement mindset. #LI-REMOTE Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not bee ... (truncated, view full listing at source)