Head of Autonomous Vehicle Fleet Operations, Hong Kong

Head of Autonomous Vehicle Fleet Operations, Hong Kong Department: Operations Team: Operations Location: Hong Kong, Hong Kong Type: Full-Time **About the Role** In this role, you will help shape and execute Uber’s Autonomous Vehicle (AV) fleet operations strategy to enable the scaled deployment of AVs in a newly launched market. You will work directly with AV Tech developers, fleet operators, regulators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and vehicle uptime—ultimately delivering best-in-class fleet economics. You will regularly engage with senior executives from fleet partners and government entities who are actively shaping regulations for this emerging industry in HK. Our ideal candidate is a hands-on operator with strong technical acumen, exceptional stakeholder management skills, and an entrepreneurial mindset. You thrive in ambiguity, build from the ground up, and are passionate about scaling operational processes in a fast-paced environment. **Your Impact in Role** - Collaborate with your team to drive AV deployment in HK by implementing innovative operational solutions tailored to regional challenges. - Build, maintain, and communicate detailed reporting models (ex: best practices, playbooks, analytical reports) - Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals. - Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues - Develop executive-level communications and presentations for Uber’s leadership to drive key stakeholder alignment - Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance. - Leverage data to surface insights and trends—informing creative solutions and translating them into actionable operational plans **What You Will Need** - Minimum 6 years of experience in Operations, Program Management, or related fields - Excellent stakeholder man