Account Manager, Uber Eats - Lisbon

Account Manager, Uber Eats - Lisbon Department: Sales & Account Management Team: Account Management Location: Lisbon, Portugal Type: Full-Time **About the Role** We’re looking for a highly motivated, relationship-driven SMB Account Manager to help grow and retain a key portfolio of restaurant partners across Portugal. You’ll be at the center of helping our partners thrive on the Uber Eats platform - driving strategic conversations, identifying growth opportunities, and improving operational health. This is a client-facing, individual contributor role where impact, autonomy, and customer success converge. **What the Candidate Will Do** 1. Incredible empathy: You will be an advocate for Uber's users and passionate about the community experience. 2. Organisational skills: You’ll handle many complex and urgent issues at once to efficiently resolve a large number of problems and inquiries. 3. Hustle: You’ll take ownership of Uber Eats growth and delight our restaurant partners 4. Travel: You’ll be flexible to travel across the country to meet your restaurant accounts **What the Candidate Need** - 3-5 years of experience in a B2B, client-facing role (e.g. Account Management, Sales, Customer Success, or senior retail/foodservice leadership) - Demonstrated ability to drive commercial success across the full sales lifecycle—from identifying opportunities to retaining and expanding accounts - Proven track record of building strong client relationships and delivering measurable impact - Strategic thinker with strong analytical and problem-solving skills; you love diving into data to uncover insights - Excellent communication and interpersonal skills with a knack for navigating complex conversations and aligning stakeholders - Self-starter mindset with the ability to thrive in a fast-paced, high-growth environment - Comfortable with CRM tools (Salesforce preferred) and Google Workspace - Native Portuguese and fluent in english **Bonus Points** - Own a high-value book of business: Manage a portfolio of SMB restaurants, focusing on retention, revenue growth, and client satisfaction. - Drive growth through consult