Finance Systems Analyst

About Carrot: Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com . The Role: Carrot’s is seeking a Finance Systems Analyst to own the administration, configuration, and integration of our core Finance systems. This is a highly hands-on role where you’ll spend time directly in platforms like NetSuite, Brex, Zip, and our iPaaS solution—building the customizations and integrations that keep Finance running smoothly and evolving with the business. Beyond maintaining system health and supporting users, you’ll lead process improvement initiatives end-to-end—partnering closely with Finance stakeholders to understand needs and independently designing and delivering solutions. You’ll execute against a roadmap set by senior team members while contributing to larger cross-functional initiatives. What You’ll Do System Administration Serve as the primary administrator for core Finance systems, with NetSuite as your anchor platform Own the Business Systems support queue—triaging tickets, troubleshooting issues, and supporting Finance users Build and maintain NetSuite customizations, including: Custom fields, forms, and roles Saved searches, reports, datasets, and workbooks Event-based and scheduled workflows Administer tools such as Brex and Zip, including approval routing and workflow configurations Support additional Finance tools (e.g., revenue recognition, financial analysis, month-end close) as the tech stack evolves Integrations Build and maintain integrations using an iPaaS platform (e.g., Workato, Celigo, Jitterbit, Boomi) Configure native connectors and develop custom logic to optimize system integrations Own key integrations (e.g., Salesforce ↔ NetSuite), ensuring data accuracy and reliability Partner with engineering on complex builds, then take ownership of ongoing maintenance Document integration configurations and system dependencies AI Tools Automation Configure and maintain Finance-focused AI tools and reporting workflows Build role-based AI agents and automate reporting cadences using Finance system data Design and implement AI-driven workflows to automate Finance processes across systems Leverage NetSuite’s native AI capabilities to generate insights and streamline close activities Business Analysis Process Improvement Gather and translate requirements for Finance processes into functional system designs Own end-to-end delivery of self-contained workflows (e.g., automating AR collections processes) Partner with senior team members on complex, cross-functional initiatives (e.g., order-to-cash, procure-to-pay, revenue recognition) What We’re Looking For 3–5 years of experience in Business Systems, Systems Administration, or Systems Analysis—preferably in a Finance or accounting technology environment Hands-on NetSuite administration experience, including workflows, saved searches, reporting, and data structures Experience owning a support queue and working directly with Finance stakeholders Familiarity with iPaaS tools (Workato, Celigo, Jitterbit, Boomi, or similar) Strong troubleshooting and problem-solving skills with the ability to work independently Ability to translate business requir ... (truncated, view full listing at source)