Senior Manager of Product Design

Senior Manager of Product Design WHO IS FLOCK? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. THE OPPORTUNITY Flock is entering a new phase of scale. As our product footprint expands across web and mobile and our customer base broadens across public and private sectors, our tools support users with very different workflows, environments, and responsibilities. From office-based analysts to field-based professionals, customers rely on Flock to make fast, confident decisions. Meeting these diverse needs requires a cohesive, intuitive, and user-centered product experience. We’re hiring a Senior Manager of Product Design to elevate usability, consistency, and design quality across our product suite while strengthening the partnership between Product, Engineering, and Design. This leader will bring clarity where complexity exists, champion user-centered thinking, and establish the practices that allow a high-performing design team to move quickly and thoughtfully. In this role, you will: - Level up the quality of design in our product and the craft of our design team - Shape a design vision grounded in customer insights and data, focusing on the product experiences where design can drive the greatest impact - Mentor and empower a team of 9 designers as a hands-on player-coach who deeply understands users, workflows, and product details - Strengthen alignment across Product and Engineering to solve meaningful problems for our customers - Right-size design systems, processes, and rituals for hyper-growth, ensuring we balance speed with quality - Ensure an understanding of the underlying models and primitives that enable great UX to be built on top - Improve usability and consistency across web and mobile experiences If you're excited by the opportunity to shape the user experience of mission-driven, multi-modal software used in real-world operational environments, this role is for you. THE SKILLSET WHAT YOU BRING - 8+ years of product design experience, with deep expertise designing across multiple platforms, especially web applications - Proven leadership experience managing and developing product designers in a player-coach capacity, ideally in a high-growth environment - Strong UX foundation and expertise across the core design disciplines: Defining core primitives, information architecture, interaction design, and user interface design, with the ability to evaluate and elevate the quality of each - Strong design craft and product intuition, able to translate complex user needs into simple, effective solutions - Exceptional cross-functional communication skills, with the ability to influence and align stakeholders at every level - Comfort operating with ambiguity and driving clarity in fast-paced, high-growth settings - Wired to build with time-to-value for the customer in mind. - Experience designing for B2B SaaS products used across varied user contexts and technical comfort levels WHAT YOU’LL LEAD - Champion user-centered design across prototyping, journey mapping, system design, and interface ... (truncated, view full listing at source)