Analyst, Reconciliation Operations

Analyst, Reconciliation Operations ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Operations team at Airwallex underpins every product and customer experience. We design, run, and continuously improve the processes that power our global payments, accounts, cards, and financial operations. You’ll join a high-performing, collaborative group that works closely with Product, Engineering, Finance, and Risk to keep money moving safely and efficiently around the world. We are detail-oriented, data-driven, and passionate about building scalable operations that enable our customers to grow. About the role As an Analyst, Reconciliation Operations, you will be part of the core team that ensures every incoming and outgoing payment is accurately processed, reconciled, and reflected across our banking partners and ledgers. You will manage daily reconciliation activities across multiple payment channels, investigate and resolve breaks within agreed SLAs, and drive process standardisation and quality improvements as we scale. This role is based in Singapore. Responsibilities: - Be familiar with end to end payment processes and bank clearing processes across multiple partner banks and payment channels, and how these flows are reflected in our internal systems. - Provide high quality reconciliation services for all incoming and outgoing payments, ensuring items are accurately matched, recorded and cleared across various partner channels and internal ledgers. - Perform daily audits and matching of complex, multi leg and other outstanding transactions, ensuring completeness and accuracy between bank statements, transaction reports and internal records. - Conduct timely investigations into transaction breaks, identify root causes, and ensure all transactions are settled and reconciled within defined SLA standards, with clear documentation of findings. - Proactively follow up and resolve outstanding transactions by coordinating with related team members (for example Financial Operations, Accounts Payable, Treasury, Product Finance and Customer Support) and monitor aged items to minimise backlogs and operational risk. - Assist in regularly reviewing work practices, controls, KPIs and procedures to uncover opportunities for quality, automatio ... (truncated, view full listing at source)