Manager, Solutions Engineering

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! About the Role This is an exciting opportunity for a high-performing, tenured Principal or Senior Solutions Engineer ready to take their first step into people leadership. As a Manager of Solutions Engineering, you will be a player-coach: leading a regional or sector-aligned team of Solutions Engineers while continuing to operate as an active presales practitioner. You will combine your deep technical and commercial expertise with a new focus on coaching, team performance, and operational excellence — leading solutions engagements across Enterprise and/or Reseller opportunities alongside your people leadership responsibilities. Reporting to the VP of Global Solutions Engineering, you will serve as the bridge between individual contributors and SE leadership — helping your team deliver consistent, high-quality presales engagements while growing in their careers. This role is specifically designed for a Senior or Principal Solutions Engineer who has proven themselves as a trusted IC, understands the nuances of complex enterprise sales cycles, and is ready to multiply their impact through a team. If you are looking to take your SE career into management without stepping away from the work you love, this is the role for you. What You’ll Do Player-Coach: Staying Close to the Work This is not a purely administrative management role. SE Managers at Yext are expected to remain hands-on — technically sharp, engaged in customer conversations, and consultative in the field alongside their team. Maintain an active presence in customer-facing engagements, including discovery workshops, executive demos, and solution presentations, particularly on strategic or high-complexity deals. Lead customer engagements with a consultant mindset — bringing structured thinking and a point of view to every interaction, rather than simply responding to briefs or demoing product. This approach is core to how Yext's customer-facing teams operate, and you will be expected to model and embed it across your team. Own a proportion of direct presales activity yourself, ensuring you remain current on Yext's product suite, competitive landscape, and the evolving needs of enterprise buyers Partner with Yext's Demo Engineering leadership and team to scope, shape, and support bespoke solutions and proof of concept engagements, bringing your regional customer context to inform what gets built Use your own deal involvement as a coaching tool — debriefing with your team after engagements to share what you observed and how you approached it. Balance your time between team oversight and direct contribution, working with the VP of Global Solutions Engineering to calibrate this as the team scales and matures. People Leadership Team Management Lead, manage, and develop a regional or sector-aligned team of Solutions Engineers, serving as their primary point of contact for day-to-day guidance, performance conversations, and professional development. Actively coach your team to engage with customers as consultants first — helping them develop the habits of structured discovery, insight-led storytelling, and commercial curiosity that distinguish great SEs from good ones. This is a ... (truncated, view full listing at source)