Social Impact and Community Engagement Intern

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Social Impact Intern! About the job Twilio is looking for a Social Impact Intern to join our Social and Environmental Impact (SEI) team. This is a unique role that gives you first-hand corporate social responsibility experience, and sits at the intersection of social impact, community engagement, and communications. As an intern, you won’t just be watching from the sidelines; you will be a key player in ensuring our social impact and community engagement initiatives drive both meaningful social change and business value. What You’ll Gain: Hands-on Experience : Real-world exposure to how a major tech company integrates social impact into its core business strategy. Cross-Functional Exposure : The chance to work alongside Sales, Marketing, Product, and Operations teams and meet employees with different workstreams around the globe. Mentorship : Direct reporting line to the Social and Environmental Impact team with a focus on your professional development. Responsibilities In this role, you’ll: Employee Impact Coordination Operations (50%) Assist in organizing and executing virtual and in-person employee engagement and volunteer opportunities and activities Help plan for Twilio’s annual Global Impact Week event, assisting with the coordination of 50+ volunteer events globally. Draft communications for internal newsletters, intranet posts, and impact reports that highlight Twilio’s social impact initiatives and drive engagement. Community Engagement Research (30% ) Conduct literature reviews and background research on education, healthcare, and crisis readiness to inform our public sector engagement plans. Help identify high-impact opportunities and nonprofits where digital communications technologies can meaningfully advance community outcomes. Operations Analysis (20%) Develop reports and presentations as needed. Identify ways to make our internal systems more organized, efficient, and our social impact programs more user-friendly. Monitor both the public sector tech landscape and the crisis readiness landscape to identify emerging trends and relevant conferences and learning opportunities for the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Currently pursuing a four-year degree in Political Science, International Affairs, Non-Profit Management, Business Administration, or a related degree. Interest in corporate social responsibility/social impact Strong interpersonal skills Project/program management skills Critical-thinking, problem-solving, organization skills Entrepreneurial spirit, passion for innovation, and a commitment to driving change Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills to offer excellent service to our customers (i.e. employees, nonprofits, and businesses). Location ... (truncated, view full listing at source)