Public Relations & Social Media Intern

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Public Relations Intern! About the Role Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn’t just about monitoring feeds—it’s a high-impact role where you’ll dive headfirst into corporate storytelling, media relations, and social media strategy. You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement. If you’re a sharp writer who knows how to spot a trend and turn technical concepts into relatable news, we want to hear from you. What You’ll Gain Professional Growth: Real-world experience in a global communications department at a leading technology company. Strategic Storytelling: Gain experience translating complex technical innovation into compelling narratives for global audiences. Mentorship: Direct reporting line to the Global Communications team with a focus on your professional development and networking. Responsibilities Media Relations Content Support Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation. Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public. Strategy Research Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement. Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority. Operations Global Coordination Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns. Assist with administrative tasks including scheduling team meetings, and organizing assets and files. Help maintain internal PR databases, track project timelines, and assist with tracking coverage. Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field Interest in Public Relations/ Corporate Communications Interest in the tech industry, specifically B2B companies Exceptional written and verbal communication skills Ability to multitask and thrive in a fast-paced environment Strong research, critical-thinking, and organization skills Passion for technology and how it solves real-world problems Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn ... (truncated, view full listing at source)