Director, Tax

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is creating a new Director of Tax role, reporting to our CAO (Chief Accounting Officer) based in San Francisco. This hands-on role will be instrumental in developing PagerDuty's overarching tax strategies and creating necessary processes/systems, covering tax planning, reporting, audits, and compliance. Feel free to apply and explore this opportunity further If you have a desire to lead tax from all aspects in a global environment! **This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!** Key Responsibilities Be a strategic leader responsible for designing and executing global tax strategies that align with overall business objectives and financial goals Monitor and analyze changes in tax legislation and assess impact on the organization Identify and implement opportunities for tax optimization and savings Manage and ensure the accuracy of the tax provision and related disclosures in the company’s financial statements in accordance with relevant accounting standards (e.g., ASC 740) Oversee tax compliance and reporting, including income tax, sales and use tax, VAT and other non-income tax matters (e.g., e-invoicing) Lead global transfer pricing strategy and documentation to ensure compliance across all jurisdictions Develop and execute strategies to effectively resolve tax controversies and disputes Provide strategic tax guidance on mergers, acquisitions, and restructurings Collaborate with Finance, Legal, and other departments to ensure tax considerations are integrated into business planning Establish and maintain internal controls to mitigate tax risks and ensure adherence to all regulations Effectively communicate complex tax issues and recommendations to senior management and the Audit Committee Drive automation and process improvements within the tax function Build, mentor, and develop a high-performing tax team Manage relationships with and the scope of work for external tax advisors, auditors, and legal counsel Basic Qualifications 12+ years of progressive tax experience, with at least 5 years in a leadership role Bachelor's degree in Accounting, Finance, or related field; CPA required Deep in-depth knowledge of tax laws, regulations, and compliance requirements for federal, state, and international (including corporate tax, VAT/GST, and transfer pricing) Excellent written and verbal communication skills, with the ability to clearly articulate complex tax concepts to non-tax stakeholders Exceptional analytical, problem-solving, and strategic thinking capabilities Proven experience managing tax audits and controversies Demonstrated ability to lead and develop teams Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Preferred Qualifications SaaS or Technology industry experience Experience implementing tax technology solutions (e.g., OneSource, Vertex, Avalara, Corptax) Experience managing tax implications of digital business models and e- ... (truncated, view full listing at source)